How did phone psychic lines such as the Psychic Friends Network operate? What did the employees do?

The Psychic Friends Network operated by employing psychics who provided readings to anonymous callers. These psychics would generally offer a series of questions to their callers and then interpret the answers in order to provide guidance and advice. The employees would often use various tools such as Tarot cards, crystal balls, astrology or numerology in order to help guide the conversations with their callers. Some psychics also offered their own unique type of divination that specialized on whatever area was needed at the time. These phone readings were accessible 24/7 and could be carried out from anywhere with a telephone line.

The employees of The Psychic Friends Network would typically answer multiple calls at once, interpret the caller’s needs and provide guidance on their personal life and future.